Privacy Policy

1. Information We Collect

We may collect the following types of information:

• Account data: name, email address, password (hashed).
• Company data (sellers): company name, country, subscription plan.
• Usage data: pages visited, searches, device type, IP address.
• Content: product reviews, uploaded media.

2. How We Use Your Data

• Providing and improving the platform.
• Authenticating users and managing subscriptions.
• Sending transactional emails (registration, password reset).
• Analytics and performance monitoring (aggregated, non-personal).

3. Data Storage and Security

Data is stored on servers in secure data centers. We use encryption in transit (TLS/SSL), hashed passwords, and role-based access control. Media files are processed asynchronously and stored in S3-compatible object storage.

4. Third-Party Services

We may use third-party providers for hosting, analytics, and email delivery. These providers process data only as necessary to provide their services and are bound by confidentiality obligations.

5. Cookies

The platform uses essential cookies for authentication and session management. No third-party advertising cookies are used.

6. Your Rights

• Access and download your personal data.
• Request correction or deletion of your account.
• Withdraw consent for non-essential data processing.

7. Data Retention

We retain your data as long as your account is active or as needed to comply with legal obligations. Deleted accounts are soft-deleted and permanently purged after a retention period.

8. Changes to This Policy

We may update this policy from time to time. We will notify registered users of significant changes via email.

9. Contact

For privacy-related inquiries, contact us at privacy@ninhao.shop.